Contact us
WE’RE HERE TO HELP
Have a question about an order, size guidance, or exchange process? Reach out to our customer support team through any of the channels below. We're always ready to assist you!
- Physical Address
Commercial Area, Main Boulevard, Karachi, Sindh, Pakistan
Karachi, Sindh, Pakistan
- Customer Support Line
+92 3005322460
Mon – Sat: 10:00 AM – 7:00 PM
- Email Assistance
info@alharam.com
We respond within 24 business hours
- Order Tracking & Returns
Need Quick Help?
Visit our Exchange & Return Policy or track your order in My Account
CONTACT US FOR ANY QUESTIONS
FREQUENTLY ASKED QUESTIONS
Orders are processed within 24 hours. Because major appliances (such as washing machines and cooking ranges) require specialized heavy-item handling, local deliveries take 24–48 hours, while nationwide delivery takes 3 to 5 business days. You will receive real-time tracking details as soon as your shipment dispatches.
Yes, 100% of our products come with genuine, brand-backed manufacturer warranties. Warranty cards are enclosed inside the product packaging, covering parts, compressor/motor, and after-sales service support across all authorized service centers nationwide.
For built-in appliances like hobs, hoods, and ovens, exact cabinet cutout dimensions (width, depth, and height) are provided in the product specifications tab. We strongly recommend measuring your kitchen counter or cabinet space prior to purchasing, or contacting our support team via WhatsApp for sizing advice.
We offer multiple secure payment options, including Cash on Delivery (COD) for eligible locations, Direct Bank Transfer, and major Debit/Credit Cards (Visa & Mastercard). Advance verification may be required for high-value heavy appliance orders.