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WE’RE HERE TO HELP

Have a question about an order, size guidance, or exchange process? Reach out to our customer support team through any of the channels below. We're always ready to assist you!

Commercial Area, Main Boulevard, Karachi, Sindh, Pakistan

Karachi, Sindh, Pakistan

Call or WhatsApp

+92 3005322460

Mon – Sat: 10:00 AM – 7:00 PM

Email Us

info@alharam.com

We respond within 24 business hours

Need Quick Help?

Visit our Exchange & Return Policy or track your order in My Account

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    GOT QUESTIONS?

    FREQUENTLY ASKED QUESTIONS

    How long does shipping and delivery take?

    Orders are processed within 24 hours. Because major appliances (such as washing machines and cooking ranges) require specialized heavy-item handling, local deliveries take 24–48 hours, while nationwide delivery takes 3 to 5 business days. You will receive real-time tracking details as soon as your shipment dispatches.

    Do your appliances come with an official warranty?

    Yes, 100% of our products come with genuine, brand-backed manufacturer warranties. Warranty cards are enclosed inside the product packaging, covering parts, compressor/motor, and after-sales service support across all authorized service centers nationwide.

    How do I choose the right appliance size for my kitchen?

    For built-in appliances like hobs, hoods, and ovens, exact cabinet cutout dimensions (width, depth, and height) are provided in the product specifications tab. We strongly recommend measuring your kitchen counter or cabinet space prior to purchasing, or contacting our support team via WhatsApp for sizing advice.

    What payment methods do you accept?

    We offer multiple secure payment options, including Cash on Delivery (COD) for eligible locations, Direct Bank Transfer, and major Debit/Credit Cards (Visa & Mastercard). Advance verification may be required for high-value heavy appliance orders.